Delivery Information

To find out the shipping cost of an item, just add it to the cart and the shipping will be displayed.

NOTE: Pet Tags (and other free shipping items) are sent by NZ Post. Please make sure a valid postal address is supplied when you order.

Items sent via NZ Standard Post can take up to 7 working days to deliver. 

Items sent via Courier can take up to 3 working days to deliver.

Items sent via NZ Parcel Post  can take 3-5 working days to deliver.

If you have not received your order within this timeframe, please contact us.


International customers: We currently only ship within New Zealand. If you have an interest in a product and would like to get it sent overseas, please contact us.