Delivery Information

Customised items take a few days to make on top of the delivery timeframe specified below.

To find out the shipping cost of an item, just add it to the cart and the shipping will be displayed.

NOTE: Pet Tags (and other free shipping items) are sent by NZ Post. Please make sure a valid postal address is supplied when you order.

Items sent via NZ Standard Post can take up to 3-10 working days to deliver. 

Items sent via Courier can take up to 3 working days to deliver.

Items sent via NZ Parcel Post  can take 3-5 working days to deliver.

If you have not received your order within this timeframe, please contact us.


International customers: We currently only ship within New Zealand. If you have an interest in a product and would like to get it sent overseas, please contact us.


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